Core module for Fixed Asset Management and Service Issue Management.
Desktop agent installed on each PC/laptop in the organization for remote management and issue registration
Backend server component for managing remote connections and service coordination.
Mobile app for service personnel in the field to view, update, and track support requests on the go.
MIS reports generated:
Asset Inventory Report, Technician Performance Report, SLA Compliance Report, Asset Lifecycle & Depreciation Report, IT Ticket Summary & Resolution Report, Software Compliance & License Report, and AMC & Contract Tracking Report and much more..
Modular & Scalable:
Use as a complete ITSM suite or integrate selected components with existing ERPs.
Cost-effective:
Designed to optimize IT support processes affordably.
Integration Ready:
Easily connects with third-party ERPs and applications.
Service-Oriented:
Loosely coupled services ensure flexibility in deployment.
Remdiz Remote, the Asset Lifecycle Management module can be independently purchased by organizations for their asset management.
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